What We Gather and Why
When you open an account we collect your name, phone number, email and payment details to verify your identity and process deposits and withdrawals. We log your device type, IP address and session activity to prevent fraud and improve site performance. When you deposit via bKash,
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Nagad or Rocket we receive transaction confirmation data from those payment providers but we do not store your mobile wallet PIN or password. We use cookies to keep you logged in and remember language preferences. Third-party tools like game providers and payment processors access limited account
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data needed to deliver their services. We retain transaction records to comply with financial regulations and resolve disputes. You can request a copy of your data or ask us to delete it by contacting support. Data handling depends on local law in eligible Bangladesh regions. We
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do not sell your information to advertisers or unrelated third parties. All account data is encrypted in transit and at rest. Our servers log access attempts and flag unusual patterns to protect your wallet and account balance. If you close your account we keep transaction history
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as required by regulation but remove personal identifiers after the retention period ends. We update this policy when our practices or legal requirements change and notify active account holders by email or account message when updates affect your rights or data use.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.